Publications

Consumer Market Study on the Functioning of Legal and Commercial Guarantees for Consumers in the EU – December 2015

Client: european-commission
Published: December, 2015

This study for the European Commission explores how well markets for Legal and Commercial Guarantees (LCGs) operate for consumers in Europe. The study includes consumer surveys and behavioural experiments to investigate how well consumers understand LCGs. The study provides policy recommendations to remedy any shortcomings detected. In particular, the results of will be used to […]

2015 SME Annual Report – November 2015

Client: 2015-sme-annual-report-november-2015
Published:

The 2015 SME Annual Report prepared by London Economics as part of the 2015 SME Performance Review (undertaken by a consortium comprising Carsa, DIW, DIW econ, Innova, London Economics and PwC) shows that in 2014 in the EU28 SMEs as a group have increased their employment for the first time since the onset of the […]

Consumer Testing Study of the Possible New Format and Content for Retail Disclosures of Packaged Retail and Insurance-based Investment Products – November 2015

Client: consumer-testing-study-of-the-possible-new-format-and-content-for-retail-disclosures-of-packaged-retail-and-insurance-based-investment-products
Published:

The European Commission commissioned London Economics and Ipsos to undertake consumer testing of various ways of presenting information relating to Packaged Retail and Insuranceā€based Investment Products (PRIIPs). The motivation for the study was to assess which particular format of Key Information Documents would best help consumers compare and select products for their investment needs. The […]

Smart Single Market Regulation – September 2015

Client: European Parliament
Published: September, 2015

This study proposes a consolidated governance system that would serve as a tool for smart Single Market regulation toward 2020 and beyond. It outlines areas for improvement in Single Market regulation through the adoption of performance-based policy concepts; and reviews the scope for making better use of the Single Market governance tools to improve the […]

Study on the Coverage, Functioning and Consumer Use of Comparison Tools and Third-party Verification Schemes for Such Tools – March 2015

Client: european-commission-executive-agengy-for-health-and-consumers-eahc
Published: March, 2015

The European Commission has published the study on consumersā€™ use of comparison tools. As part of the study London Economics completed a behavioural experiment in 15 EU countries that investigated consumer understanding and use comparison tools. The study forms part of the evidence base used by the Commission to develop, together with stakeholders, a series […]

Study on the Impact of the Energy Label ā€“ and Potential Changes to It ā€“ on Consumer Understanding and on Purchase Decisions – January 2015

Client: EC DG Energy
Published: January, 2015

This behavioural economics study for the European Commission investigates the impact of potential changes to the EU energy label on consumer understanding and purchasing decisions. The pan-European study uses an online and field experiment combined with a consumer survey and focus groups to provide insights on the performance of alternative label designs.

Impact of Information on Patientsā€™ Choice Within the Context of the Directive 2011/24/EU of the EP and of the Council on the Application of Patientsā€™ Rights in Cross-border Healthcare – January 2015

Client: impact-information-patients-choice-within-context-directive-201124eu-ep-council-application-patients-rights-cross-border-healthcare
Published:

This study for the European Commission investigates the impact of information on peoplesā€™ choice to seek healthcare in an EU Member State other than their home country. It is a pan-European study including a survey and behavioural experiment. The findings inform the implementation of the EU Directive on cross-border patient rights.

A Partial and Fragile Recovery – Annual Report on European SMEs 2013/14 – October 2014

Client: EC DG Enterprise and Industry
Published:

The 2014 report provides an overview of the size, structure and importance of SMEs to the European economy and their contribution to growth and jobs. Comparisons with important partner countries outside the EU and with the large enterprise sector are also included. The pace of recovery of SMEs has slowed in the last three years. […]