Tag Archives: energy

Pre-contractual Information in Retail Energy Markets – Experimental Consumer Research – October 2018

Client: ec-dg-justice-consumers
Published: November, 2018

The European Commission commissioned LE Europe, Deloitte and Ipsos to study pre-contractual information in retail energy markets. The study used desk research, stakeholder consultations, a consumer survey and a behavioural experiment to understand consumers’ decision-making, attitudes and switching behaviour, and how to improve clarity and comparability in energy prices, consumption and contractual information. The study […]

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