Tag Archives: consumer behaviour

Support Studies for the Evaluation of the Vertical Block Exemption Regulation – June 2020

Client: EC DG Competition
Published: June, 2020

This study is part of the European Commission’s evaluation of the VBER and Vertical Guidelines and the main objective of the study is to provide qualitative and quantitative evidence on the effectiveness, efficiency and relevance of the VBER and the Vertical Guidelines. The findings of the study provide evidence-based grounds for a possible revision of […]

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Behavioural Study on Consumers’ Engagement in the Circular Economy – October 2018

Client: european-commission-consumers-health-food-executive-agency-chafea
Published: October, 2018

The objective of this study was to provide policy-relevant insights on consumers’ engagement in the circular economy. The study involved several research tasks including a literature review across all EU countries as well as third countries, stakeholder interviews, consumer focus groups in 4 EU countries, an online consumer survey in 12 EU countries and an […]

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Consumer Vulnerability Across Key Markets in the EU: Animated Infographic – November 2016

Client: consumer-vulnerability-across-key-markets-in-the-eu-animated-infographic-november-2016
Published: November, 2016

Following the publication of LE Europes’ study into consumer vulnerability across the EU for DG Justice and Consumers, the European Commission has released an animated infographic which presents the key findings of the study, including the varying impact of vulnerability drivers across key markets.

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IPID Consumer Testing and Design Work – August 2016

Client: european-insurance-occupational-pensions-authority-eiopa
Published: August, 2016

EIOPA commissioned a consortium consisting of LE Europe, Ipsos MORI and Academy Design Partners to undertake consumer testing on the design of a standardised presentation format of an Insurance Product Information Document (IPID). The findings of the consumer testing, as presented in this report, were intended to assist EIOPA to reach a view on the […]

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Consumer Market Study on the Functioning of Legal and Commercial Guarantees for Consumers in the EU – December 2015

Client: european-commission
Published: December, 2015

This study for the European Commission explores how well markets for Legal and Commercial Guarantees (LCGs) operate for consumers in Europe. The study includes consumer surveys and behavioural experiments to investigate how well consumers understand LCGs. The study provides policy recommendations to remedy any shortcomings detected. In particular, the results of will be used to […]

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Study on the Coverage, Functioning and Consumer Use of Comparison Tools and Third-party Verification Schemes for Such Tools – March 2015

Client: european-commission-executive-agengy-for-health-and-consumers-eahc
Published: March, 2015

The European Commission has published the study on consumers’ use of comparison tools. As part of the study London Economics completed a behavioural experiment in 15 EU countries that investigated consumer understanding and use comparison tools. The study forms part of the evidence base used by the Commission to develop, together with stakeholders, a series […]

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Study on the Impact of the Energy Label – and Potential Changes to It – on Consumer Understanding and on Purchase Decisions – January 2015

Client: EC DG Energy
Published: January, 2015

This behavioural economics study for the European Commission investigates the impact of potential changes to the EU energy label on consumer understanding and purchasing decisions. The pan-European study uses an online and field experiment combined with a consumer survey and focus groups to provide insights on the performance of alternative label designs.

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