|Sector:||Justice and Legal Affairs|
This study for the European Commission provides a new definition of vulnerable consumers, a new methodology for measuring consumer vulnerability and new insights into the actual patterns of consumer vulnerability. The large scale study employed stakeholder consultations, consumer surveys, focus groups and behavioural experiments across the EU28 plus Iceland and Norway
Study on the Impact of the Energy Label – and Potential Changes to It – on Consumer Understanding and on Purchase Decisions – January 2015
|Client:||EC DG Energy|
This behavioural economics study for the European Commission investigates the impact of potential changes to the EU energy label on consumer understanding and purchasing decisions. The pan-European study uses an online and field experiment combined with a consumer survey and focus groups to provide insights on the performance of alternative label designs.
|Client:||EC DG SANCO|
LE Europe, in cooperation with Ipsos, IBF Consulting and CRIOC, were commissioned by the EC DG Health and Consumers (SANCO) to examine the functioning of retail electricity markets in the European Union. Based on consumer surveys, stakeholder surveys and mystery shopping exercises carried out in the 27 Member States, the study shows that, although consumers […]
|Document type:||LE publication (working papers and economic briefs)|
This LE Working Paper reports on research undertaken by LE and others for the European Commission inquiry into the state of competition in the EU’s electricity markets. It also presents new analysis on the economic foundations of the Residual Supply Index as a market structure variable. From 2005 to 2007
European Global Energy Symposium, Lisbon, October 9, 2007.
Gas and Power in Central & Eastern Europe Conference, Vienna, July 5-6, 2007.
|Client:||EC DG Competition|
The report provides an in-depth assessment of the electricity wholesale markets in Belgium, Germany, Spain, France, the Netherlands and Great Britain with a view to determining how competitive markets were in 2003, 2004 and 2005. The report provides summary key results for traditional market structural indicators, electricity-specific measures of market structure and market outcome measures. […]
This report, prepared for the Energy Market Authority of Finland (EMV) reviews how customer quality of service be regulated and recommends that the regulation include some form of incentives that result in rewards or penalties if measured targets are not met. It also proposes that specific regulations be enacted for separate service categories and reviews […]
LE Europe was commissioned by the General Council of the “Commission fédérale de Régulation de l’Electricité et du Gaz” (CREG) to analyse whether, and to what extent, the current federal regulation makes the markets for production, trading and supply of electricity competitive or potentially competitive and, if not, what remedies could be implemented. The report […]
This study reviews the regulatory regimes in the EU member states and examines how the differences in regulatory policy and openness to investment are likely to have had an impact on new investment.