Publications in: Consumer behaviour and protection

Measuring Consumer Detriment from Postal Quality-Price Misperceptions in France

Sector:Regulatory economics
Published: February, 2011
Document type:Presentation

CCRP workshop, Aston University, Birmingham, February 2011.

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The Functioning of Retail Electricity Markets in the European Union

Sector:Regulatory economics
Client:EC DG SANCO
Published: November, 2010
Document type:Report

LE Europe, in cooperation with Ipsos, IBF Consulting and CRIOC, were commissioned by the EC DG Health and Consumers (SANCO) to examine the functioning of retail electricity markets in the European Union. Based on consumer surveys, stakeholder surveys and mystery shopping exercises carried out in the 27 Member States, the study shows that, although consumers […]

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Study on Consumer Detriment in the Area of Dynamic Packages

Sector:Functioning of retail markets
Client:EC DG SANCO
Published: November, 2009
Document type:Report

In a report published by EC DG Health and Consumers, LE Europe has estimated consumer detriment in EU-27 in the area of ‘dynamic travel packages’. A ‘dynamic package’ is a holiday package where different tourist services (flights, car rental, accommodation, excursions etc.) are put together at the same time to fit the specifications of a […]

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The Evolution of the High-volume Retail Sector in Europe over the Past 5 Years

Sector:Consumer behaviour and protection
Client:EESC Consultative Commission on Industrial Change
Published: July, 2009
Document type:

This study aims to provide a complete and detailed insight of the evolution of high-volume retailers (HVR) in the food and clothing sectors in different EU Member States. The main conclusions from the analysis are the following. The number of HVR (firms with more than 5% market share) in the food sector is around 5 […]

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The Case for State Lotteries

Sector:Consumer behaviour and protection
Client:European Lotteries and Toto Association
Published: September, 2006
Document type:Report

The report provides a comprehensive overview of the gaming market in the EU25 and assesses the likely impact of full liberalisation of gaming activities on lotteries and good causes funded by lotteries. The report also reviews the wider socio-economic effects of gaming.

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Estimation of Consumers’ Willingness to Pay for Quality of Service in Post

Sector:Regulatory economics
Published: June, 2005
Document type:Presentation

13th Conference on Postal and Delivery Economics in Antwerp, Belgium. June 1-4, 2005.

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