Publications in: Behavioural and experimental economics

Asset Management Market Study – Experimental Consumer Research and Focus Groups – April 2018

Sector:Regulators and government
Client:Financial Conduct Authority
Published: April, 2018
Document type:

As part of the FCA’s Asset Management Market study, LE Europe conducted a behavioural experiment to test the impact of different ways of presenting information on charges on the extent that retail investors pay attention to charges in their decision-making. Treatments tested included: warning investors about the impact of charges a) via a written message […]

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Now You See It: Drawing Attention to Charges in the Asset Management Industry – April 2018

Sector:Regulators and government
Client:Financial Conduct Authority
Published: April, 2018
Document type:

A behavioural experiment conducted by LE Europe formed the basis of the FCA’s Occasional Paper ‘Now you see it: drawing attention to charges in the asset management industry’. Our experiment tested the impact of different ways of presenting information on charges on the extent that retail investors pay attention to charges in their decision-making. The […]

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Using Behavioural Science to Drive Behaviour Change in Reducing Risks of STIs – March 2018

Sector:Social care - health interface
Published: March, 2018
Document type:Presentation

Dr Annette Cerulli-Harms spoke at the Public Policy Exchange conference on Student Sexual Health and Well Being on March 8th 2018 about how behavioural economics can be used to change the way we speak about sexual health. Annette explained the relevance of behavioural economics and cognitive biases in the area of public health including sexual […]

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Research into the Experiences and Effectiveness of Solicitors’ First Tier Complaints Handling Processes – January 2018

Sector:Consumer behaviour and protection
Client:solicitors-regulation-authority-sra
Published: January, 2018
Document type:Report

The Solicitors Regulation Authority (SRA) and Legal Ombudsman jointly commissioned LE Europe and YouGov to undertake research into solicitors’ handling of first tier complaints. The study used a consumer survey, a survey of firms and depth interviews with firms and consumers, to understand consumers’ and solicitors’ experiences of the complaints process. The research identified recommended […]

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Consumer Behaviour Research – December 2017

Sector:Consumer behaviour and protection
Client:the-law-society
Published: December, 2017
Document type:Report

The Law Society commissioned LE Europe to undertake behavioural economic research into how consumers search for legal services. The study used a behavioural experiment, focus groups and depth interviews to investigate how consumers access, assess and act on information. The research helped the Law Society to better understand the most useful information that solicitors can […]

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Study on Consumers’ Decision-making in Insurance Services: A Behavioural Economics Perspective – November 2017

Sector:Consumer behaviour and protection
Client:ec-dg-justice-consumers
Published: November, 2017
Document type:Report

This study focused on consumers’ decision-making in the non-life insurance market when purchasing domestically and cross-border. It tested ways to help consumers make better decisions using a behavioural experiment, collected complementary data on the supply side of the market, and examined potential savings consumers could make.

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Behavioral Economics Guide 2017

Sector:Behavioural and experimental economics
Client:behaviouraleconomics-com
Published: June, 2017
Document type:

LE Europe is happy to announce that we are a corporate sponsor and contributor to the Behavioral Economics Guide 2017, which this year has a forward from Cass R. Sunstein of Harvard University. First released in 2014, this now yearly publication provides an introduction to the field, developments in the behavioural sciences, insights from practitioners, […]

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Study on the Impact of the Energy Label – and Potential Changes to It – on Consumer Understanding and on Purchase Decisions – January 2015

Sector:Energy economics
Client:EC DG Energy
Published: January, 2015
Document type:Report

This behavioural economics study for the European Commission investigates the impact of potential changes to the EU energy label on consumer understanding and purchasing decisions. The pan-European study uses an online and field experiment combined with a consumer survey and focus groups to provide insights on the performance of alternative label designs.

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The Handbook of Competition Economics 2015 – Czech Republic – October 2014

Sector:Competition
Published: October, 2014
Document type:staff publication

The article reviews 2013-14 developments in the competition area in the Czech Republic.

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Study on the Functioning of the Consumer Credit Markets in the European Union – May 2014

Sector:Consumer Finance
Client:EC DG Health and Consumers
Published: May, 2014
Document type:Report

The study assesses the degree to which Consumer Credit Directive (CCD) fulfilled its principal objectives, namely: a) fostering an internal credit market in the EU, with a positive impact, in particular on cross­border competition; and, b) providing a high level of protection of consumers regarding consumer credits. The study focuses on the impact of the […]

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