Publications in: Business and industry

Asset Management Market Study – Experimental Consumer Research and Focus Groups – April 2018

Sector:Regulators and government
Client:Financial Conduct Authority
Published: April, 2018
Document type:

As part of the FCA’s Asset Management Market study, LE Europe conducted a behavioural experiment to test the impact of different ways of presenting information on charges on the extent that retail investors pay attention to charges in their decision-making. Treatments tested included: warning investors about the impact of charges a) via a written message […]

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Now You See It: Drawing Attention to Charges in the Asset Management Industry – April 2018

Sector:Regulators and government
Client:Financial Conduct Authority
Published: April, 2018
Document type:

A behavioural experiment conducted by LE Europe formed the basis of the FCA’s Occasional Paper ‘Now you see it: drawing attention to charges in the asset management industry’. Our experiment tested the impact of different ways of presenting information on charges on the extent that retail investors pay attention to charges in their decision-making. The […]

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Consumer Market Study on the Functioning of Legal and Commercial Guarantees for Consumers in the EU – December 2015

Sector:Regulators and government
Client:european-commission
Published: December, 2015
Document type:Report

This study for the European Commission explores how well markets for Legal and Commercial Guarantees (LCGs) operate for consumers in Europe. The study includes consumer surveys and behavioural experiments to investigate how well consumers understand LCGs. The study provides policy recommendations to remedy any shortcomings detected. In particular, the results of will be used to […]

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Study on the Coverage, Functioning and Consumer Use of Comparison Tools and Third-party Verification Schemes for Such Tools – March 2015

Sector:Regulators and government
Client:european-commission-executive-agengy-for-health-and-consumers-eahc
Published: March, 2015
Document type:Report

The European Commission has published the study on consumers’ use of comparison tools. As part of the study LE Europe completed a behavioural experiment in 15 EU countries that investigated consumer understanding and use comparison tools. The study forms part of the evidence base used by the Commission to develop, together with stakeholders, a series […]

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