Practice Area: | Behavioural Economics | Consumer markets and protection | Finance |
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Client: | ec-dg-justice-consumers |
Published: | November, 2017 |
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This study focused on consumers’ decision-making in the non-life insurance market when purchasing domestically and cross-border. It tested ways to help consumers make better decisions using a behavioural experiment, collected complementary data on the supply side of the market, and examined potential savings consumers could make.