Publications in: Consumer and firm behaviour

Study on the Functioning of the Consumer Credit Markets in the European Union – May 2014

Client: EC DG Health and Consumers
Published: May, 2014

The study assesses the degree to which Consumer Credit Directive (CCD) fulfilled its principal objectives, namely: a) fostering an internal credit market in the EU, with a positive impact, in particular on cross­border competition; and, b) providing a high level of protection of consumers regarding consumer credits. The study focuses on the impact of the […]

Voluntary Food Labelling Schemes Study

Client: EC DG SANCO
Published: January, 2014

This market study for the European Commission included a pan-European behavioural experiment to test consumer willingness to pay for products associated with voluntary food labelling schemes. The study also included a web sweep of voluntary food labelling scheme in Europe, a consumer survey and assessment of schemes performance with the requirements of the 2010 Commission […]

Using Behavioural and Experimental Economics to Understand Consumer Behaviour

Client: N/A
Published: August, 2013

Presentation at Copenhagen Summer University, Executive Course in Behavioural Economics and Psychology of Choice 12th – 16th August 2013 This session at the University of Copenhagen provided applied examples of behavioural experiments that have been used to inform policy development. It covers pricing practices, consumer switching and consumer understanding of contracts. The session also explored […]

Research on EU Product Labelling

Client: EC DG Energy
Published: December, 2012

This study by London Economics, Ipsos MORI and AEA investigated the possibility of creating a product label which provides consumers with information about the environmental lifecycle performance of products (televisions, washing machines and light bulbs). The information may be added to the current EU Energy Efficiency label. Pan-European behavioural experiments  were used in conjunction with […]

Behavioural Biases and Consumer Detriment

Client: N/A
Published: May, 2012

International Conference on Financial Services, Hamburg, 10th May 2012

Competition-promoting Consumer Behaviour

Client: Danish Competition and Consumer Authority
Published: March, 2011

The Danish Competition and Consumer Authority (DCCA) has published two reports analysing the interactions between consumer behaviour and competition in retail markets; one of which was written by London Economics. The study undertaken by London Economics analyses consumer behaviour during the purchasing processes and is based on a survey of 6,000 Danish consumers. The study […]

Estimation of Consumers’ Willingness to Pay for Quality of Service in Post

Client: LE Presentation
Published: June, 2005

13th Conference on Postal and Delivery Economics in Antwerp, Belgium. June 1-4, 2005.